Design Collaborative Privacy Policy

Effective Date: September 2025

Design Collaborative understands the importance of privacy and Personal Information protection. This Privacy Policy explains the types of Personal Information we collect and how we capture, use, and safeguard your data when you visit our website at www.designcollaborative.com (the “Website”).

By using our Website and our Website services, you consent to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Policy.

Information We Collect

When providing our Services, Design Collaborative may collect data, including Personal Information, about you. “Personal Information” means information that can reasonably be linked to a particular individual or household or as otherwise defined by applicable data protection laws. The Personal Information we may collect depends on your level of engagement with the Website. We may collect the following types of Personal Information from you:

• Personal Information: We may collect Personal Information such as your name, address, email address, phone number, and any other information you provide when you contact us, request information, book an appointment, register for an event, or subscribe to our newsletter.
• Usage Data: We collect information on how you interact with our Website. This may include, but is not limited to your IP address, browser type and device, operating system, location, pages visited, and the time spent when you visit our Website.

How We Collect Personal Information

Our commitment to your privacy includes transparency about how we use the information we collect. The following technologies and third-party services assist us in capturing data to improve and personalize your experience on our Website.

• Video Content: Our Website features embedded videos from YouTube and Vimeo, which may set cookies on your device. These cookies are used by YouTube and Vimeo to track video views and provide a better user experience. While these cookies help us understand how users engage with our video content, they do not collect Personal Information.
• User Behavior Tracking: We use Google Analytics to gather insights into how users navigate and interact with our Website. This tool uses cookies containing unique identifiers to differentiate visitor groups, helping us analyze user behavior patterns. Although Google Analytics tracks user interactions, it does not collect personal data.
• Advertising and Social Media: We use various social media and advertising platforms, including LinkedIn and Google, to measure the effectiveness of our advertising campaigns and to customize the advertising content you see. These enable us to track user actions after they are redirected to our Website by clicking on an advertisement. The information collected through these tools is anonymous, ensuring that it cannot be linked back to individual users.
• Subscription to Marketing Emails: By providing your email address, you agree to receive promotional and informational emails from Design Collaborative. This may include newsletters and announcements about our services.

Website Cookie Policy

We may use first-party and third-party cookies on our Website. “First-party cookies” are deployed by us, and “third-party cookies” are deployed by our third-party partners. Use of our Website could generate the following types of cookies:

• “Necessary” cookies, which are cookies that are necessary for the Website to function properly. Some of the following actions can be performed by using these cookies:
  • Saving your cookie preferences for the Website
  • Saving language preferences
• “Performance” cookies, which are cookies that are used to gather statistical information about the use of the Website, also called analytics cookies. We use this data for performance and Website optimization.
• “Functional” cookies, which enable more functionality for our Website visitors. These cookies can be set by us or our external service providers. The following functionalities may or may not be activated when you accept this category:
  • Online videos
  • Social media sharing buttons
  • Logins to the Website with social media
• “Advertising” or “Tracking” cookies, which are cookies set by external advertising partners and are used for profiling and tracking data across multiple Websites. If you accept these cookies, we may show our advertisements on other Websites based on your user profile and preferences. These cookies also save data about how many visitors have seen or clicked on our advertisements in order to optimize advertising campaigns.

Cookies stay on your device for different periods of time depending on the type of cookie that is placed. These include:

• Session cookies. We use session cookies, which are temporary cookies that remain on your device until you leave our Website.
• Persistent cookies. We also use persistent cookies, which remain on your device for a longer period of time to remember your preferences.

Pixel Tracking. In addition to using cookies, the Website may employ “pixel tracking,” a common process which may be used in connection with advertisements on other Websites. Pixel tracking involves the use of pixel tags that are not visible to the user and consist of a few lines of computer code. Pixel tracking measures the effectiveness of advertisements and compiles aggregate and specific usage statistics. A “pixel tag” is an invisible tag placed on certain pages of the Website that is used to track an individual user’s activity. We may access these pixel tags to identify activity and interests that may allow us to better match our Services with your interests and needs. For example, if you visit our Website from an advertisement on a third-party website or service, the pixel tag will allow the advertiser to track that its advertisement brought you to the Website. If you use our Website, and we link you to a third-party’s Website or services, we also may be able to determine that you were sent to and/or transacted with the third-party’s Website or services. This data is collected for use in our marketing, research, and other activities.

Do Not Track (DNT) Signals. DNT is a privacy preference you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across Websites when you have not interacted with the service on the page. Because there is currently no industry or legal standard recognizing or honoring DNT signals, we do not recognize them.

How We Use Your Personal Information

We use the information we collect to:

• Provide, operate, and maintain our Website.
• Improve, personalize, and expand our Website.
• Communicate with you and send relevant information about updates, events, educational materials, and product/service information.
• Protect our business against fraud, unauthorized transactions, and to secure our services and Website.
• Respond to inquiries.
• To comply with legal and regulatory requirements.

Sharing Your Personal Information

We may disclose your Personal Information in the following ways and circumstances:

• When you consent. Design Collaborative will not disclose your Personal Information to others without your consent, except as specified in this Privacy Policy.
• With our service providers and vendors. We may transfer all or a portion of your Personal Information to our service providers who help us deliver our Website to you and for the purposes described in this Privacy Policy. We require that all service providers and vendors follow our security standards and policies.
• For a merger, acquisition, change in ownership, or reorganization. Personal Information we have collected may be disclosed to a third party in the event of a merger, transfer of ownership or assets, bankruptcy, or other corporate reorganization of our company.
• For data analytics. We may share your Personal Information with analytics service providers who provide analysis of such Personal Information to us and to third parties.
• When we are legally permitted or required to do so. Design Collaborative may disclose, without your prior consent, any Personal Information about you or your use of our Website, if we believe disclosure is necessary or required by law. For example, we may disclose Personal Information to:
  • Protect and defend the rights, property, or safety of Design Collaborative, employees, other users of the Website, or the public;
  • Respond to a legally valid request from a competent governmental authority;
  • Respond to claims that any content violates the rights of third parties;
  • Correspond with law enforcement agencies, if we are required to do so; and
  • Satisfy any applicable law, regulation, or legal process.

Your Privacy Rights & Options

Rights under State Laws. Certain states in the U.S., including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (or will in the future provide) their state residents with rights related to their Personal Information. Some such rights apply generally, but certain of such rights will only apply to a limited set of individuals or in limited circumstances, depending on a person’s jurisdiction of residence. To the extent that these laws apply, you may exercise the following rights:

• Right to Know and Access Information. Note that much of the information you are entitled to know or access is disclosed in this Privacy Policy. With that said, you have the right to know about our Personal Information processing practices. You also have the right to know and access the categories of Personal Information we collect, with whom we share or sell that Personal Information, and, in some cases, what specific Personal Information we associate with you or your account.
• Right to Data Portability. If you request a copy of your specific Personal Information, then we will provide it in an easily accessible format.
• Right to Deletion or Erasure. You may request that we delete the Personal Information we have collected about you. Depending on the applicable law, in some cases we are required or permitted to retain your Personal Information, even if you validly request that we delete or erase it.
• Right to Correct Information. You may request that we correct or rectify any inaccuracy in the Personal Information that we have collected about you.
• Right to Opt-out of Targeting Advertising, Sales, or Profiling. You may opt-out of our use of your Personal Information for targeted advertising, sales, or profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any privacy rights to which you are entitled under applicable law, contact us using the contact information provided within this Privacy Policy.

Appeal. If we deny your request relating to your Personal Information, you may have the right to request an appeal of our decision, depending on your state of residence. To initiate an appeal, follow the instructions provided in the communication denying your request, or contact us using the contact information provided in this Privacy Policy.

Non-Discrimination. You may have the right not to experience discrimination by us for exercising the rights listed in this section, depending on your state of residence. What we mean by discrimination is denying you access to our Website or limiting the quality of our Website.

Email Communications. You may control how you receive certain types of email communications by unsubscribing within the body of the communication. Note that some messages are required, including Service-related messages such as transaction confirmation messages, legal notices, or updates to which you may not opt-out. If you decide at any time that you no longer wish to receive marketing emails from us, you can unsubscribe by clicking the “Unsubscribe” link at the bottom of any marketing email you receive from Design Collaborative. Upon unsubscribing, you will be removed from our marketing email list, and you will not receive further marketing emails from us.

Third-Party Links

Our Website contains links to third-party sites whose privacy practices are different from Design Collaborative’s. We are not responsible for the privacy practices or the content of these external websites. We encourage you to carefully read their privacy policies before using their sites or providing them with your Personal Information.

Security, Transfers, and Retention

We implement a variety of security measures to maintain the safety of your Personal Information. While we strive to protect your Personal Information, no method of transmission over the Internet is completely secure.

Design Collaborative uses several criteria to determine how long we should keep categories of Personal Information. We may retain your Personal Information for the time period reasonably necessary to achieve the business purposes outlined in this Privacy Policy to the extent permitted by applicable law. Design Collaborative is under no obligation to monitor or delete information uploaded to our Services by you or other users beyond the scope required by applicable laws.

Please understand that residual copies of Personal Information can be stored in locations or formats that make complete erasure extremely difficult. The best way to ensure you control your information is to give us only the Personal Information that you are completely comfortable sharing with us.

Children’s Privacy

Our Website is not intended for children under the age of 13. Design Collaborative does not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information from a child under 13, we will delete the information as quickly as possible.

Changes to This Privacy Policy

Design Collaborative reserves the right to modify this privacy policy at any time. We encourage you to review this policy periodically for any changes. Your continued use of our Website after any modification to this policy constitutes your acceptance of such changes.

Contact Us

For any questions or concerns regarding this policy or our practices, please contact us by email or call 260.442.4241.