With insight from both patients and clinicians, the design team created a setting that feels warm, dignified, and intentionally non-institutional.

 

A key influence on the design was Polyvagal Theory—a fascinating framework that explains how individuals, especially those dealing with trauma or anxiety, are incredibly sensitive to their surroundings.

Stephen Porges’ idea of “neuroception”—that our nervous systems constantly scan for cues of safety or threat—informed everything from the lighting and layout to materials and seating. The goal was to foster an environment that helps shift people out of fight-or-flight mode and into a space of connection, where healing can truly begin.

The completed building features high ceilings, natural daylight, and nature-inspired finishes that create a calming atmosphere. Trauma-informed details—like quiet rooms for retreat, visible door lock indicators, and private therapy spaces—helped patients and staff feel safe and supported. Even casual nooks for spontaneous conversations or staff breaks were designed with care. This thoughtfully renovated space is now a model of how design, grounded in empathy and neuroscience, can help nurture mental wellness.

Private therapy meeting room with large window and comfortable seating.
Private therapy meeting room with large window and comfortable seating.
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