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A traditional teller line is replaced by a Teller Pod and Universal Banking areas to allow staff to meet a variety of customer needs.

Customers are greeted by a universal banker who takes care of their needs or connects them with the appropriate team member. This “people-first” approach encourages a personable experience for all member needs. Universal Banking, a relatively new approach, was a key driver in designing this branch. In addition to in-person banking, the building will be equipped with a drive-thru night deposit and ITM (interactive teller machine). Located minutes from the heart of Ole Miss and intended to be a focal point at one of Oxford’s key entrances to the town, a second-floor flex space is dedicated to community events and game day festivities.

WANT TO KNOW MORE ABOUT OUR FINANCIAL STUDIO AND PROJECTS?

Reach out to our Financial Studio Leader, Adam James!

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