Pioneer West Virginia Federal Credit Union - Branch
This new branch allowed Pioneer to establish a presence in a new market and offer customers a new way to connect with service providers using dialogue pods. This innovative approach to customer service was a first in this particular market. The new branch was envisioned as a flagship model for future development in the market area. The building was also designed as a disaster recovery branch, allowing for quick turnaround after a weather event to full functionality. The floor plan is laid out to promote connectedness while providing necessary levels of security and privacy. The main entry vestibule creates a unique, high impact opportunity for branding and identity, and the natural materials of the exterior create a warm, contextually appropriate face for patrons.